“A lot of times transportation is viewed as a commodity-you need a shipment, call a carrier, they pick it up and hopefully deliver it,” explains Reddish. What resulted was a solution that delivered cost and time savings and lessened the impact on the environment through the implantation of an innovative tote consolidation program-goals that would have never been meet without the collaboration of trusted partners. To address these challenges, Eric Reddish, SalonCentric’s director of operations, says that he knew he needed his carriers to step up and become an integral part of his logistics operation. The challenge was to be able to extend those order times to get more timely shipments of exactly the products each store needed. Because its stores comprise a large geographic footprint, orders had to be placed well in advance. The final challenge was to speed up delivery times. Empty totes from the previous week’s delivery had to be removed at time of delivery as well. Entries for the 2018 alliance Awards will soon be accepted here.īecause SalonCentric stores don’t have receiving docks, these deliveries required breakdown and inside delivery into a back room or classroom area.
Winners are singled out for their ability to effectively solve challenges through innovative, measurable means. The Alliance Awards, sponsored by Logistics Management and SMC³, recognize how shippers and their service providers work together to overcome challenges to critical components of their These stores receive weekly shipments averaging two pallets with 79 pieces weighing about 375 lbs.-and half of those shipments were made in reusable plastic totes.Įditor’s Note: The successful partnership forged by SalonCentric, Pitt Ohio Express and Averitt Express was awarded a 2017 Alliance Award. needed better service to its network of stores. First, its McCalla, Ala., distribution center that services 110 wholesale stores in the Southeastern U.S. Three distinct challengesĪbout four years ago, SalonCentric realized that is had two distinct distribution challenges. Let’s take a deeper look into how this beauty salon supplier worked to develop this award-winning transportation solution through improved collaboration with two of its most important logistics partners. SalonCentric also knew that it needed to increase their customer order windows, decrease its carbon footprint and develop a return solution that was both economically and ecologically sound. It operates in 48 states, serving more than 565 stores, and distributes many brands including L’Oreal Professional, Redken and Matrix.īut delivering to all those stores was challenging due to its wide geographic area and the fact that none of their store locations have loading docks or delivery areas.
SALON CENTRIC COLOR LINES PROFESSIONAL
SalonCentric recently did just that through a unique partnership with two of its key less-than-truckload (LTL) partners, Pitt Ohio Express and Averitt Express.Ī unit of Clichy, France-based L’Oreal S.A., SalonCentric is a leading distributor of professional salon products in the U.S. If you want “white glove service” you have to devise a great strategy and then team up with best-in-class carriers to executive that plan on a daily basis. It’s the same with freight transportation. It takes plenty of planning, preparation and assistance. As any fashion model will tell you, it isn't easy to look perfect.
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